Welcome to craftkain.shop. We are committed to ensuring that every order reaches you safely and on time. Please review our shipping guidelines below.
Order Processing
Orders will be processed and packed within 1–3 business days after payment confirmation.
A confirmation email will be sent once your order has been dispatched.
Domestic Delivery (Malaysia)
Estimated delivery time: 3–7 business days.
We partner with trusted local courier services to ensure secure delivery.
International Delivery
We ship worldwide.
Estimated delivery time: 7–21 business days, depending on destination and courier service.
Customs inspections or clearance procedures may cause additional delays beyond our control.
Taxes & Duties
Product prices listed on our website do not include customs duties, import taxes, or handling fees.
Customers are responsible for settling any applicable charges with local authorities prior to receiving their parcel.
Delivery Concerns
If your order arrives damaged, please contact us immediately at tcg-redpocket@outlook.com with clear photos of the package and items.
If your parcel has not arrived within the expected timeframe, kindly reach out to us for assistance in tracking.
Important Notes
As some items are handmade, additional preparation time may be required before shipping.
Delivery times are estimates and may vary during festive seasons, sales periods, or due to courier delays.
Need Assistance?
For further inquiries regarding shipping or delivery, please contact us directly.
TCG RED POCKET LEGACY
202503113596 (JR0176867-T)
Tel: 017-938 0469
Email: tcg-redpocket@outlook.com