Welcome to craftkain.shop. By accessing and using our website, you agree to comply with the following terms. If you do not accept these terms, you should discontinue use of our site.
Products
- Many of our products are handmade, and natural variations in color, texture, or pattern may occur.
- Such variations are not considered defects.
- We strive to provide accurate descriptions and product images, but slight differences may exist.
Prices & Payments
- All prices are displayed in Malaysian Ringgit (RM) unless otherwise stated.
- Prices do not include taxes, customs duties, or import charges. Customers are responsible for settling these fees where applicable.
- Orders are processed only after full payment is received.
- We reserve the right to cancel any order if stock is unavailable or in the event of pricing errors.
Shipping
- Orders are typically processed within 1–3 business days after payment confirmation.
- Delivery within Malaysia: approximately 3–7 business days.
- International delivery: approximately 7–21 business days, depending on courier service and destination.
- Delays caused by customs procedures or courier services are beyond our control.
- Please refer to our Shipping Policy for full details.
Returns & Refunds
- Returns are accepted only if the item is defective, damaged, or incorrect.
- Handmade variations do not qualify for returns or refunds.
- Requests must be made within 7 days of receiving your order.
- Return shipping costs are the customer’s responsibility unless the error is ours.
- For more details, please see our Return & Refund Policy.
Intellectual Property
- All text, images, designs, and content on craftkain.shop are the property of TCG RED POCKET LEGACY.
- You may not copy, reproduce, or use any content without prior written permission.
Privacy
- We respect your privacy. All personal data is managed in accordance with our Privacy Policy.
Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.
- Our liability is strictly limited to the value of the purchased item.
Governing Law
- These Terms & Conditions are governed by the laws of Malaysia.
- Any disputes shall be resolved under the jurisdiction of Malaysian courts.
Updates to Terms
We may update these Terms & Conditions from time to time. Changes will be published on this page, and continued use of the site indicates acceptance of the updated terms.
Contact Us
For questions regarding these Terms & Conditions, please contact us
TCG RED POCKET LEGACY
202503113596 (JR0176867-T)
Tel: 017-938 0469
Email: tcg-redpocket@outlook.com