At craftkain.shop, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how it is used, and the measures we take to keep it safe.

Why We Collect Information

We only collect the information necessary for:

• Processing and delivering your orders.
• Updating you about your purchases.
• Providing customer support when you contact us.
• Enhancing our website and shopping experience.

Information We Collect

When you browse our site or place an order, we may collect:

• Personal details – name, email address, phone number, billing and shipping address.
• Order details – purchased items, payment reference, and delivery preferences.
• Technical details – IP address, browser/device type, and cookies.
• We do not store full credit card details. Payments are handled securely through trusted third-party providers.

Sharing of Information

We do not sell or trade your personal data. However, to fulfill your order, we may share information with:

• Delivery partners to ship your order.
• Payment providers to process transactions.
• Service providers that help us operate our website.
• For international customers, your information may also be shared with customs authorities or overseas couriers as required by law.

Data Protection

We implement reasonable safeguards to prevent unauthorized access, misuse, or disclosure of your personal data.

• Data is encrypted when necessary.
• Systems are regularly reviewed for security.
• Please note that no online system can be guaranteed 100% secure.

Cookies

Our website uses cookies to:

• Remember your preferences.
• Provide a smoother shopping experience.
• Collect anonymous statistics about site usage.
• You may disable cookies in your browser settings, though some site features may not work properly.

Data Retention

Your personal information is retained only as long as necessary for business, legal, or regulatory purposes.
You may request deletion of your data at any time by contacting us at tcg-redpocket@outlook.com

Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you.
• Request updates or corrections to your details.
• Opt out of marketing communications.
• Request deletion of your personal data, unless restricted by law.

Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on this page, with the revision date shown at the top.

Contact Us

For privacy-related inquiries, please contact us:

TCG RED POCKET LEGACY
202503113596 (JR0176867-T)
Tel: 017-938 0469
Email: tcg-redpocket@outlook.com